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Technology Training & Digital Support Assistant

Basic Position Information

Department / Organization

Student Information Systems & Data Integrity / Institutional Effectiveness

Job Title

Technology Training & Digital Support Assistant

Average Weekly Hours

10 hours per week

Work Location (Building/Room)

Biddle Hall, 2nd Floor Suite

Supervisor Name and Title

Lauren Moffett, Director of Student Information Systems & Data Integrity

Position Start Date

10/01/2026

Position End Date

05/01/2027

Position Description

The Technology Training & Digital Support Assistant will support the Office of Student Information Systems and Data Integrity by creating instructional technology resources for the Cheyney University community. This position is responsible for developing screen-share tutorial videos and training materials.

Responsibilities

  1. Create and record screen-share tutorials demonstrating the use of Teams, SharePoint, Zoom, Outlook, Copilot, and other campus technologies.
  2. Develop clear, user-friendly guides and video content for common technology tasks.
  3. Assist with technology training initiatives for students, faculty, and staff.
  4. Edit and publish tutorial videos and digital learning materials.
  5. Test new technology features and provide feedback on usability and training needs.
  6. Maintain an organized library of training resources and documentation.
  7. Perform other related duties as assigned.

Requirements

  • Comfortable using Microsoft 365 applications and virtual meeting platforms.
  • Basic video recording and editing skills preferred.
  • Detail-oriented, organized, and able to work independently.
  • Interest in technology, training, and helping others learn new tools.

Aligned Majors

Graphic Design and Business.

NACE Career Readiness Competencies

This role will help students develop the following competencies:

Critical Thinking

  • Summarize and interpret data

Equity & Inclusion

  • Seek cross-cultural experiences

Communication

  • Communicate clearly (verbal/written/body language)

Leadership

  • Leverage diverse resources

Professionalism

  • Prioritize and complete tasks

Teamwork

  • Collaborate to meet goals

Technology

  • Adapt to new tools

Career & Self-Development

  • Know personal strengths/areas for growth

Industry / Job Roles

  1. Events & Meetings Assistant
  2. General & Miscellaneous
  3. Customer Services

How to Apply

All applicants must apply through Handshake and upload a resume.

Additional application requirements:

  • None

Hiring and Posting Details

Number of Student Workers

1