Medical Receptionist/Patient Care Coordinator
Medical Receptionist/Patient Care Coordinator
Location: Jericho, New YorkEmployment Type: Full-TimeWork Model: Onsite
About the Role
We're looking for a personable, energetic, and efficient Medical Receptionist/Patient Care Coordinator to join our team. If you're someone who genuinely enjoys working with people, takes pride in keeping things running smoothly, and is eager to grow in a healthcare environment — this role is for you.
What you'll do
- Greet patients and visitors warmly, creating a welcoming front-office experience- Schedule, confirm, and manage patient appointments using practice management software- Verify insurance eligibility and handle prior authorizations as needed- Collect and update patient demographic and insurance information accurately- Answer phones, respond to patient inquiries, and route calls appropriately- Maintain and organize patient records in compliance with HIPAA guidelines- Coordinate with clinical staff to ensure smooth patient flow throughout the day- Process co-pays, collect payments, and reconcile daily transactions- Follow up with patients regarding appointments, referrals, and outstanding items- Keep the reception area clean, organized, and professional at all times
About you
- Strong interpersonal and communication skills — you make people feel at ease- Organized and detail-oriented; you don't let things fall through the cracks- Comfortable working in a busy, team-oriented environment- Reliable, punctual, and professional- Familiarity with medical terminology is a plus- Experience with EHR/EMR systems preferred but not required- Prior experience in a medical office or customer-facing role preferred
What we offer
- Full-time, stable position in a supportive team environment- Opportunity to grow within a healthcare setting- Hands-on training for the right candidate