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Mailroom Student Worker

Cheyney University - Mailroom
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Department / Organization: College Mailroom

Job Title: Mailroom Student Worker

Average Weekly Hours: 10–15 hours per week

Work Location: (Building/Room): Mailroom 

Total Number of Positions: 5

Position Description

The Mailroom Student Worker supports the daily operations of the campus mailroom by sorting, organizing, and distributing mail and packages to students, faculty, and staff. This position requires reliability, strong attention to detail, and excellent customer service skills. The student will report to the Mailroom Supervisor.

Responsibilities

  • Sort incoming mail and packages by recipient and campus location.
  • Distribute mail and packages to designated mailboxes.
  • Verify student identification before releasing packages.
  • Assist in maintaining accurate delivery and pickup records.
  • Keep the mailroom area clean, organized, and secure.
  • Provide friendly and professional assistance to students, faculty, and staff.
  • Follow all college policies and confidentiality requirements when handling mail.
  • Support office operations with additional mail-related tasks as needed.
  • Perform other related duties as assigned.

Requirements

  • Must be eligible for Federal Work-Study
  • Strong attention to detail and organizational skills
  • Ability to maintain confidentiality when handling sensitive information
  • Excellent customer service and communication skills
  • Reliable, punctual, and able to work independently
  • Ability to lift packages (up to 25 lbs) and stand for extended periods

Aligned Majors

  • Business Administration
  • Communication Studies
  • Logistics / Supply Chain Management
  • Public Administration
  • Sociology
  • Liberal Arts

NACE Career Readiness Competencies

Critical Thinking

  • Anticipate needs and prioritize
  • Make decisions using sound judgment

Equity & Inclusion

  • Keep an open mind
  • Adapt to diverse environments

Communication

  • Communicate clearly (verbal/written/body language)
  • Demonstrate active listening

Leadership

  • Build mutual trust
  • Serve as a role model in professionalism

Professionalism

  • Demonstrate dependability
  • Show attention to detail
  • Act with integrity

Teamwork

  • Build positive work relationships
  • Collaborate to meet goals

Technology

  • Use tech to increase productivity
  • Learn new technologies

Career & Self-Development

  • Know personal strengths/areas for growth
  • Build professional relationships

Industry / Job Role(s)

  • General and Miscellaneous Office Clerk
  • Customer Service Representative
  • Logistics / Mail Services Assistant